Shipping & Delivery Policy
Thank you for visiting and shopping at ESP Creation. We are committed to delivering your wall décor items safely and on time.
📦 Shipping Partners
We use reliable courier services including Shiprocket for fast and secure delivery across India.
🚚 Order Processing
- All orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the next working day.
- In case of high order volume, processing may be delayed slightly — we will notify you via email or WhatsApp.
📍 Delivery Time & Charges
- Orders are shipped and delivered within 3–7 business days after processing. (depending on your location).
- We offer Free Shipping on all prepaid orders over ₹499.
- Cash on Delivery (COD) available with an extra charge of ₹50.
🌐 Delivery Areas
We deliver across all serviceable pin codes in India. If your area is not serviceable, we will contact you immediately after order placement.
🔁 Undelivered Orders
- If an order is undelivered due to incorrect address or unavailability, it will be returned to us.
- We will re-attempt delivery after confirmation and shipping charge will be applicable again.
📩 Order Tracking
Once your order is shipped, you will receive a tracking link via email or WhatsApp to monitor the delivery status in real time.